Terms and Conditions

Effective Date: May 24, 2025

These Terms and Conditions ("Terms") govern your use of services provided by Review Fox, a brand operated by Monterra SL ("we," "us," or "our"). By engaging with our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Company Information

Business Name: Review Fox
Legal Entity: Monterra SL
Business Address: Carrer De L'Aigueta 19, 1R PIS, 3A Porta, Andorra La Vella AD500, Andorra
Contact Email: [email protected]

2. Services Provided

Review Fox offers local business marketing services, including but not limited to:

Soliciting Google Reviews on behalf of clients
Improving Local SEO
Managing and optimizing Google My Business (GMB) profiles
Making website modifications for SEO and review integration
Implementing AI automation tools for enhanced customer engagement

3. Client Responsibilities

To perform our services, clients are required to:

Provide us with access to their GMB profiles and website platforms
Grant us integration access to their Customer Relationship Management (CRM) systems
Ensure all provided information and access credentials are accurate and up-to-date

Clients are responsible for obtaining all necessary consents from their customers before we contact them for review solicitation or marketing purposes.

4. Use of Third-Party Tools

Review Fox utilizes third-party platforms, including but not limited to Go High Level, to perform certain services. By agreeing to these Terms, you authorize us to use such tools on your behalf, understanding that such tools may have their own terms and privacy policies.

5. Payments and Fees

Clients agree to pay a one-time setup fee and an ongoing monthly subscription fee, as outlined in their specific service agreement. All payments are non-refundable.

6. Termination

Either party may terminate the service at any time without notice. Upon termination, any outstanding payments remain due, and services will cease immediately.

7. Data Protection and GDPR Compliance

Review Fox complies with the General Data Protection Regulation (GDPR) where applicable. In most cases:

The Client is the Data Controller
Review Fox is the Data Processor

We will:

Only process personal data as instructed by the client
Implement appropriate technical and organizational measures to protect personal data
Assist clients in responding to requests concerning personal data (e.g., access, rectification, deletion)
Ensure that any third-party tools used are GDPR-compliant

Clients are responsible for ensuring they have obtained valid consent from data subjects (e.g., their customers) before providing data to us.

8. Limitation of Liability

Review Fox shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services. We do not guarantee specific outcomes such as rankings or review counts.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Andorra. Any disputes arising under these Terms will be resolved in the courts located in Andorra La Vella.